This Privacy Policy explains what personal data 55aec collects from Pakistani players, why we collect it, how it is stored and used, who it may be shared with, and what rights you hold over your own information. We believe in complete transparency — no vague corporate language, no buried clauses.
These are the core principles that guide how 55aec collects, handles, and protects personal information for every player on our platform.
All data transmitted between your device and the 55aec platform is protected by 256-bit SSL/TLS encryption. This applies to login sessions, financial transactions, form submissions, and live chat communications — without exception.
55aec does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data exists solely to operate your account, process transactions, and meet our regulatory obligations.
Identity documents including CNIC copies, proof of address, and source-of-funds documentation submitted during KYC verification are stored in isolated, access-controlled environments and never used beyond regulatory compliance purposes.
55aec gives you direct control over your marketing preferences. You can opt out of promotional emails and SMS notifications at any time from your account settings or by contacting support — and we will action your request promptly.
55aec retains your data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable AML and gaming regulations. When data is no longer required, it is securely deleted or anonymised.
Access to player personal data within the 55aec organisation is restricted on a strict need-to-know basis. Only authorised personnel whose roles require access to specific data categories are permitted to view or process that information.
55aec ("55aec", "we", "us", "the Platform") is committed to protecting the privacy and personal data of every individual who uses our platform. This Privacy Policy ("Policy") describes how 55aec collects, uses, stores, shares, and protects personal information in connection with your use of the 55aec website and all associated services, including casino games, sports betting, live casino, financial transactions, and customer support.
This Policy applies to all registered account holders and visitors to the 55aec platform, including players accessing the service from Pakistan and any other jurisdictions where 55aec operates. By creating an account or using the 55aec platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
55aec collects personal data in the following categories depending on how you use our platform:
When you create a 55aec account, we collect: full legal name, date of birth, gender, nationality, residential address (including city — e.g. Karachi, Lahore, Islamabad, Faisalabad), CNIC number, and a valid Pakistani mobile number.
To comply with our Know Your Customer obligations, we may collect: scanned or photographed copies of your CNIC (front and back), proof of current residential address (such as a utility bill or bank statement), and source-of-funds documentation where required for large transactions.
We collect transaction records including deposit amounts, withdrawal requests, payment method identifiers (such as JazzCash account numbers or bank account details), and cryptocurrency wallet addresses. We do not store full payment card numbers — these are handled directly by our certified payment partners.
We record data about your activity on the 55aec platform, including: game history, bet amounts, win and loss records, session durations, responsible gaming tool usage, bonus uptake, and in-platform communication logs.
When you access the 55aec platform, we automatically collect: your IP address, device type and operating system, browser type and version, screen resolution, referring URL, and session timestamps.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity | Full name, DOB, CNIC | Registration |
| KYC Documents | CNIC copy, proof of address | Verification stage |
| Financial | JazzCash/EasyPaisa ID, bank details | Deposits & withdrawals |
| Gaming Activity | Bet history, game logs, session time | During platform use |
| Technical | IP address, device, browser | Every site visit |
| Communications | Support chat logs, email records | When you contact us |
55aec collects personal data through the following channels:
55aec uses your personal data for the following purposes:
55aec processes your personal data on the following legal grounds:
55aec does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Cookies are small text files placed on your device when you visit the 55aec platform. They serve a range of functions from keeping you logged in to helping us understand how players use our site so we can improve it.
You can manage non-essential cookies through your browser settings or our in-platform cookie preference centre. Please note that disabling certain cookies may affect the functionality of your 55aec account, including the ability to stay logged in or access personalised features.
55aec retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by our regulatory obligations:
When data is no longer required and no legal retention obligation applies, 55aec will securely delete or irreversibly anonymise it so that it can no longer be attributed to any individual.
As a data subject, you hold the following rights with respect to your personal data held by 55aec. To exercise any of these rights, contact us at the details provided in Section 14.
Request a copy of all personal data 55aec holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legal retention obligation exists.
Request that we limit processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format for transfer.
Object to processing based on legitimate interests or for marketing purposes.
The 55aec platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If 55aec becomes aware that personal data has been collected from an underage individual, that data will be deleted immediately and the associated account will be closed with all balances forfeited in accordance with our Terms and Conditions.
If you believe that a minor has registered a 55aec account or that personal data of a minor has been submitted to us in error, please contact our support team immediately at the contact details in Section 14 so that we can take prompt corrective action.
55aec implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 55aec takes every reasonable precaution to protect your data, no method of internet transmission or electronic storage is completely secure. You are responsible for keeping your 55aec account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
The 55aec platform integrates third-party services including game software providers, payment processors, and analytics tools. Each of these third parties operates under its own privacy and data protection policies. 55aec selects third-party partners who meet our data security standards and requires all partners to process player data only in accordance with our documented instructions and applicable data protection law.
55aec does not control third-party platforms or websites that may be referenced in our communications. If you visit any external site, you do so at your own risk and subject to that site's own privacy terms. 55aec accepts no responsibility for the data practices of third-party operators.
55aec reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify all registered account holders via the email address on file and display a prominent notice on the 55aec platform at least 7 days before the revised Policy takes effect.
The "Last Reviewed" date at the top of this page will be updated whenever changes are made. We encourage you to review this Policy periodically so that you remain informed about how 55aec handles your personal information. Continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data held by 55aec, please contact our Data Protection team using the following details:
When submitting a data rights request, please include your full name, registered email address, and account ID so that we can locate and process your data accurately. 55aec will verify your identity before acting on any data rights request to protect against fraudulent access.
Your personal data is protected, your transactions are secure, and your privacy is our priority. Join thousands of Pakistani players who trust 55aec for a safe, transparent gaming experience.